Job Description: A Senior Credit Analyst is responsible for timely processing of customer payments and performing all necessary collection procedures to maintain the accounts receivable of the company. The candidate should possess excellent verbal and written communication skills and be able to professionally interface with both external customers and internal associates. Must have the ability to handle pressure be impartial and respectful of the needs of others. Experience in using effective and proper phone and email etiquette is a must. The candidate should have a strong sense of customer service while remembering the ultimate goal is to protect the companys largest financial asset.
Role and Responsibilities
Monitor & administer all assigned accounts.
Contact customers and/or internal associates with past due accounts to arrange for timely payment.
Posting of daily payments received. Processing payments through Remote Deposit System.
Research, identify and resolve any billing problems.
Process all incoming credit applications. This includes customer set up in computer system, performing credit checks and verifying trade references. Preparation of reports reflecting status and limits of new customers.
Preparation of aging on a weekly basis and communicating these reports to the appropriate internal associates.
Back up for post office run and processing and posting daily deposits.
Mailing of weekly and monthly customer statements.
Perform monthly closings.
Prepare demand letters and communicate with collection attorneys.
Perform any other job-related duties as assigned.
Qualifications and Education Requirements
2-3 years of previous accounts receivable and collections experience is required.
Computer literacy (including the use of word, excel and outlook) is required.
Must be independent and able to make judgment calls quickly in this fast paced environment as well as being able to work as part of the credit team.
High School diploma or GED required.
College degree preferred.
Education Requirements:
Experience Necessary:
Salary: $15-$16 hr
Department: Admin & Clerical
Contact: Sara Lippincott
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Résumés and applications may also be faxed to:
585-424-3818, attn: Human Resources
- Or mailed to:
Palmer Foods
attn: Human Resources
900 Jefferson Road
Rochester, NY 14622